Terms & Conditions
Table of Contents
TERMS & CONDITIONS
This agreement applies to and between you, the User of this website and ccktech (http://ccktech.com). Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website or buying our products/services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using this website and any mobile application (the “Service”) operated by ccktech or (http://ccktech.com) (“us”, “we”, or “our”).
In this Agreement “you” and “your” refer to our customers, prospective customers, and users of our website and products/Services, “we”, “company”, “us” and “our” refer to http://ccktech.com or CCK Tech, “Service” refers to the services provided by us. Party” and “products” refers to products sold by us, “Parties”, or “Us”, refers to both the Customers and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to our customers in the most appropriate manner, for the express purpose of meeting the customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Any and all use of our services/Products is subject to this Agreement, which may be updated by us from time to time without prior notice to our customers. Any change of terms shall be binding and effective upon posting of the revised Agreement on our website. In addition to this Agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services/Products. All such terms or guidelines are hereby incorporated by reference into this Agreement.
By using http://ccktech.com (the “Site”) or any of our services or Products (“Services” and `“Products”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.
CCK Media Limited trading as “ccktech”.
UNAUTHORISED ACCESS
It is unlawful to try and gain unauthorised access to the site, its servers, or any computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you will be committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.
OUR SERVICES
ccktech is a technology and data management company with highly qualified engineers and experts in data management & system integration. We sell data storage and solutions, along with professional media, capture equipment’s and complete IT system solution with support.
We have consistently grown in size and reputation as a trusted supplier of recording media across a number of verticals. We pride ourselves on consistent high levels of service, providing solutions and support.
REMOTE ACCESS POLICY
ORDER PROCESS/PAYMENTS
If you wish to purchase any of our product or service made available on our site, please be aware that you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, your phone number, house address, email address, delivery address, card details, any such information needed by us for you to make payments and provide our products and service to you.
We offer two forms of payment to our users. Depending on the category of user or consumer you are (either end-user consumer or business consumer), you might be required to pay immediately or within 30 days of purchase. Our end-users are always required to pay immediately on the website for purchases made. While our business users/consumers (business credit clients) can either pay immediately or pay within 30 days of purchase.
You might be required to set up an account or signup to our website to make a purchase or complete an order. However, this is not compulsory as you can also complete an order as a guest. Notwithstanding the foregoing, we might still require you to submit certain personal identifiable information to complete the order.
SETTING UP AN ACCOUNT
To effectively use our website/services and enjoy certain features, we suggest you sign up or set up an account with us. This account will contain certain personal details and Payment Information. To setup an account, kindly follow the following steps:
a) Create an account/signup by filling out all the details required during the signup process;
b) Our system shall verify if the submission is valid and once verified, an email shall be sent to the email provided during your signup;
c) Once an account has been created on our website, you can then make a purchase or complete your order;
In creating your account and continuing to use this Website, you represent and warrant that:
a) all information you submit is accurate and truthful;
b) you have permission to submit Payment Information where permission may be required; and
c) you will keep this information accurate and up to date.
It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. If you have reason to believe that your Account details have been obtained by another without consent, you should contact ccktech immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending.
REFUND & CANCELLATION POLICY
If you are unsatisfied with the product, you can request a refund from us. Before considering a refund, our first line of action is to see if we can rectify the problem you are having. A refund will only be issued in instances where the product has failed to meet the standard as described. Once your refund is approved, you shall be notified by us.
FRAUDULENT TRANSACTIONS
In the event of any claim that your payment card has been used without your permission or any other fraudulent use of payment cards, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the Site. Falsely making any such fraudulent claims can result in your profile being blacklisted which will affect your future card purchases. Denying a purchase that you have made is illegal and may result in legal action towards you, which can lead to prosecution, fines and impairment of your credit rating.
INTELLECTUAL PROPERTY
Subject to other terms in these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of ccktech, our affiliates or other relevant third parties. By continuing to use the Website or purchase our products, you acknowledge that such material is protected by applicable laws of the England and Wales, International Intellectual Property regulations and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by ccktech.
LINKS TO OTHER WEBSITES
This Website may contain links to other sites (such as PayPal). Unless expressly stated, these sites are not under the control of ccktech or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
USE OF THE WEBSITE
When using the website or services/product, you shall act in accordance with the following rules:
- You must not use obscene or vulgar language when leaving a comment or review;
- You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- You must not submit Content that is intended to promote or incite violence;
- The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- You must be polite to other users and to our staff, you shall not use any swear word or make any racist, sexist, threating words towards them.
- Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content;
- Reverse engineer any portion of the Site;
- Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Site;
- Record, process, or mine information about other users;
- Reformat or frame any portion of the Site;
- Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our site (http://ccktech.com), its technology infrastructure or otherwise make excessive traffic demands of the Site;
- Attempt to gain unauthorised access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means;
- Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”);
- Use any device, software or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;
- Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or
- Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.
THIRD-PARTY SOFTWARE & WEBSITE DISCLAIMER
Suggestions of Third-Party Resources
From time to time, we may suggest or recommend third-party software, services, or websites (collectively, “Third-Party Resources”) for your convenience or consideration. These suggestions are provided solely as a reference, and your use of any such resources is entirely voluntary.
No Endorsement or Guarantee
Our suggestions do not constitute an endorsement, approval, or guarantee of the Third-Party Resources’ quality, suitability, functionality, or reliability. We make no representations or warranties, express or implied, regarding their performance, compatibility, security, or accuracy.
Your Responsibility
It is your responsibility to conduct your own due diligence and to review the terms, conditions, and privacy policies of any Third-Party Resources you choose to use. We shall not be liable for any issues, damages, or losses arising from your interaction with or reliance upon these resources.
Privacy and Data Protection
Third-Party Resources may have independent privacy policies, data practices, and security measures. We are not responsible for how third parties collect, use, or protect your data. You are strongly advised to review their policies before engaging with them.
Limitation of Liability
We disclaim all liability for any consequences resulting from your use of or reliance on suggested Third-Party Resources, including but not limited to errors, technical issues, or losses incurred.
Contact Us
If you have questions or require clarification regarding our suggestions of Third-Party Resources, please contact us at contact@ccktech.com.
SERVICES, PRICING & AVAILABILITY
Whilst every effort has been made to ensure that all descriptions of products/services available on our website correspond with the actual products/services, we are not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether. All pricing information on the Website is correct at the time of going online. ccktech reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
In the event that prices are changed during the period between an order being placed for a product and ccktech processing that order, you will be contacted prior to your order being processed with details of the new price.
PROVISION OF SERVICES & DELIVERY
Provision and delivery of product shall commence when full payment has been received. We shall do our best to deliver the product/service with reasonable skill and care.
In the event that your product/service is not delivered when due, we advise that you allow 2-3 additional days for the delivery to arrive. If after this time, your product is yet to be delivered, contact us using the details displayed on our website.
OUR RESPONSIBILITIES
Your safety when using our site is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using our website.
We will do our best to maintain the operation of the Site. However, we may need to temporarily suspend the Service for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Site as soon as reasonably possible after any suspension.
If we cannot do what we have promised in these Terms because of something beyond our reasonable control (including, without limitation, disputes involving our employees), we will not be liable for this.
DISCLAIMERS
- THE SITE IS MADE AVAILABLE TO YOU ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS. AS SUCH, YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. CCK TECH MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. ACCORDINGLY, CCK TECH ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SITE’S INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY ON THE REVIEWS OF OTHER USERS.
- CCK TECH DISCLAIM LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) REPUTATIONAL HARM, OR (iv) LOSS OF INFORMATION OR DATA.
We do not make any warranty or representation that the product will meet your requirements, that it will be fit for a particular purpose, that it will be compatible with all systems. We make no guarantee of any specific results from the use of our Products, services and website.
Whilst we do our best to ensure that the product, services and website are secure, fit for purpose and free of errors, all Users are advised to take responsibility for their own security.
Third-party websites with links from the Site have not been verified or reviewed by ccktech, use and access of such third-party websites is made at your own risk.
MODIFICATION OF SERVICE & THESE TERMS & CONDITIONS
ccktech reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If we are required by law to make any changes to these Terms and Conditions, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, ccktech accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of our website and Products/services. Users should be aware that they use the Website (its content), products and services at their own risk. We accept no liability for any disruption or non-availability of products resulting from external causes including, but not limited to, natural events, acts of war or legal restrictions, problem with supplier, and censorship.
If we fail to comply with these terms and/or any of our products/services as promised to you, we are responsible for any reasonable loss or damage you suffer that is a foreseeable result of us breaking this agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:
- any incorrect or inaccurate information on the Site, on the product/service and all interruptions to or delays in updating our website;
- the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Site or Product;
- any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using the site, or from transmissions via emails or attachments received from ccktech or its licensees.
Nothing in these Terms and Conditions excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part. Nonetheless, you shall indemnify and hold ccktech harmless from any loss, liability, costs and expenses, including attorney’s fees, arising out of any claim of injury or damage from the services or products; caused by your negligence or misconduct or breach of the terms set out on our site.
NO WAIVER
Any default, delay or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions.
SEVERABILITY
In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
RESOLVING DISPUTES
Any dispute arising from this Agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by a qualified arbitrator from England and Wales or as agreed upon by the parties.
PREVIOUS TERMS & CONDITIONS
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
THIRD PARTY RIGHTS
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and ccktech.
LAW & JURISDICTION
These Terms and Conditions and the relationship between you and ccktech shall be governed by and construed in accordance with the Laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the Courts in England and Wales.
CLAIMS
In the event that you have a claim or action against us from using our product or use of our Site or the Service, including any breach of these Terms, all claims shall be settled according to the laws of England and Wales.
If there is any claim against you by us or other third parties, you agree to pay, hold harmless and defend us in the claim or action. You also agree to take all reasonable steps required in the defence of any claim and allow us to assume the exclusive defence and control of the matter at our discretion.
ENITRE AGREEMENT
These Terms, the Privacy Policy and any other agreement contained on the Site and our products agreed by the parties constitute the entire agreement between you and ccktech.
INFORMATION ABOUT USE OF COOKIES
We use cookies on our website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website and mobile app, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. http://ccktech.com uses cookies to help us identify and track visitors, their usage of our site or mobile app and their website access preferences. Visitors who do not wish to have cookies placed on their computers or mobile phones should set their browsers to refuse cookies before using our website, with the drawback that certain features of the websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.
Please note that third parties (including, for example, PayPal, advertising networks and providers of external services like web traffic analysis services) may also use cookies. These cookies are likely to be analytical/performance cookies or targeting cookies. These include, but are not limited to Google, safari, Msn, Firefox, Bing and Yahoo.
AI POLICY
At ccktech, we recognize the transformative potential of artificial intelligence (AI) and its ability to enhance business processes, customer experiences, and overall productivity. We are committed to using AI in a manner that is ethical, transparent, and aligned with our core values. This policy sets out our principles and guidelines for responsible AI use within our organization.
This AI Policy applies to all employees, contractors, and third parties working with ccktech. It covers the use of AI systems, tools, and services in all company operations, including customer interactions, data processing, and decision-making processes.
2. Definitions:
- Artificial Intelligence (AI): Refers to any system that performs tasks that would normally require human intelligence, such as visual perception, speech recognition, decision-making, or language translation.
- Machine Learning (ML): A subset of AI where algorithms learn from data to improve performance over time.
- Personal Data: Any information related to an identified or identifiable person, as defined by the UK General Data Protection Regulation (UK GDPR).
3. Guiding Pricelines
At ccktech, our use of AI will be guided by the following principles:
- Transparency: We commit to clearly disclosing when and how AI is being used, especially when it impacts customers or employees.
- Accountability: We ensure clear lines of accountability for AI usage, data processing, and outcomes.
- Privacy and Security: AI applications will be designed and deployed with stringent security and privacy protections to safeguard personal data.
- Fairness and Non-Discrimination: Our AI systems will be developed and tested to avoid bias or discrimination, and we will continuously monitor for unintended impacts.
4. Compliance with Legal and Regulatory Standards
ccktech will comply with all relevant UK and EU regulations regarding AI and data usage, including but not limited to:
- UK GDPR and Data Protection Act 2018 for data privacy.
- Equality Act 2010 for non-discrimination in decision-making.
- AI Act (once finalized) for compliance with future AI-specific regulations within the UK and EU.
5. Ethical Use of AI
- Data Collection and Use: Only necessary data will be collected for AI purposes, and data subjects will be informed and asked for consent when appropriate.
- Bias Mitigation: AI models will be regularly tested to identify and mitigate potential biases.
- Human Oversight: High-stakes decisions, especially those affecting employment, customer eligibility, or safety, will include human review to ensure ethical considerations are respected.
6. Employee Use of AI Tools
- Training and Education: Employees will receive training on the ethical and compliant use of AI tools, data privacy practices, and the handling of sensitive data.
- Approved Tools Only: Employees should only use AI tools approved by ccktech’s IT department to avoid security and privacy risks.
- Prohibited Use: The use of AI for surveillance or unauthorized data collection is strictly prohibited unless explicitly required and disclosed in compliance with UK law.
7. Privacy and Data Protection
- AI systems will only use personal data that is necessary and lawful for processing under UK GDPR standards.
- Personal data used for AI purposes will be anonymised or pseudonsmized whenever possible to reduce privacy risks.
- A Data Protection Impact Assessment (DPIA) will be conducted for any new AI system or feature that could have significant implications for privacy.
HOW TO CONTACT US
If you have any questions about these Terms, please contact us on our website- http://ccktech.com/contact-us/ or email us on sales@ccktech.com.