Installation & Support
From Certified Engineers
Installation Professional Services & Support Packages
Whether you require a site-visit installation service for a workflow storage solution, or a bespoke annual support package in place, our team of certified engineers are on hand to assist. For Support Packages, we can build a customised package ensuring we meet pre-agreed Service Level Agreements (SLAs) to suit you.
ccktech’s engineers have a vast experience in storage architecture old & new, along with various workflows, network integration and making everything work within your existing infrastructure.
Ensuring that we are up-to-date with all the latest certifications and with over 20 years of industry experience, our engineers are industry-leading professionals. With a methodical approach, our focus is not only on solving an issue but establishing its cause to avoid it reoccurring again in the future.
Our meticulous aftersales care and and technical know-how is offered to all of our customers regardless of budget. Whether you operate as freelance production individual or part of a global corporation, our friendly customer services team are on-hand to offer advice and support.
Support contracts are available for (but not limited to) Archiware, GB Labs, Lumaforge Jellyfish, Object Matrix, QNAP, Quantum, SpectraLogic, StorageDNA & Synology.